Privacy Policy

Last updated: 03/11/2025

Welcome to Mind Body Soul Retreats (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.mindbodysoulretreats.uk/

or interact with our ads and services.

1. Information We Collect

We may collect and process the following types of information:

Information you provide directly

Your name, email address, and phone number (e.g., when you fill out a contact form, sign up for updates, or enquire about a retreat).

Any additional information you provide in messages, forms, or bookings.

Information collected automatically

Technical data such as IP address, browser type, and pages visited.

Tracking data from cookies, analytics tools, and advertising platforms (e.g., Meta, Google).

Information from advertising

If you engage with one of our adverts (for example, on Facebook, Instagram, or Google), we may receive your contact details or interest information that you provide through those ads - such as when you submit a lead form.

2. How We Use Your Information

We use your information to:

Respond to your enquiries and provide information about our retreats.

Send you updates, offers, and relevant marketing content (only if you have given consent or shown interest via our ads).

Personalise your experience and improve our website and services.

Comply with legal and regulatory requirements.

We may also use your contact information collected via advertising platforms to follow up on your interest in our retreats - for example, by sending retreat details, upcoming dates, or exclusive offers.

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

3. How We Share Your Information

We do not sell your personal information.

We may share your data only with:

Trusted service providers who help us run our marketing, communications, and retreat bookings (e.g., email systems, Meta Ads, Google Ads).

Legal or regulatory authorities if required by law.

All third-party services we use comply with data protection regulations.

4. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law.

5. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Withdraw consent for marketing communications.

Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise these rights, contact us using the details below.

6. Cookies & Tracking

We use cookies and similar technologies to understand how you use our site and to show you relevant ads.

You can control cookies through your browser settings at any time.

7. Contact Us

If you have any questions about this Privacy Policy or wish to manage your personal data, please contact us at:

Mind Body Soul Retreats

Email: info@mindbodysoulretreats.uk

Website: https://www.mindbodysoulretreats.uk/

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “last updated” date.